Alfa and its subsidiaries joined efforts to give more transparency, confidence and security to their relationships with companies and employees.

In order to maintain the transparency environment in our company we have created the, “Integrity and Transparency Helpline”. You are encouraged to contact us via email or telephone whenever you want to address any situation you consider is not achieving the transparency and security levels that our organization requires.

Your comments may be submitted anonymously, but we encourage you to leave your contact information in case a follow up is needed. You can be sure that the information you provide will be kept completely confidential.

In order to conduct a full investigation, we need as much specific, factual information as possible.

Call Toll Free Numbers:

Argentina 0800-444-5685
Austria 0800-293-215
Brazil 0800-892-2016
Canada 1-866-238-2860
Chile 800-914-378
China +86 -21-2068 -9511
Costa Rica 2430-9795
Czech Republic 800-701-160
Dominican Republic 1-888-751-4724
Ecuador 1-800-00-05-43
El Salvador 2527-8499
Germany 0800-180-8939
Hungary 06-800-16476
India 000-800-100-5794
Long Distance +52-818-748-2991
Mexico 01-800-265-2532
Peru 0800-54-109
Poland 00800-112-4028
Russia 880-0301-7408
Slovakia 0800-606-251
Spain 900-937-915
Turkey +90-850-7662441
USA 1-866-482-1957

You can write and send your message by accessing the following link

Or you can send an email to the following e-mail address